Download PDF Supply Chain StrategyBy Edward Frazelle

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Supply Chain StrategyBy Edward Frazelle

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This book provides high-tech and high-touch logistics solutions for supply chain challenges. In today's fast-paced and customer-oriented business environment, superior supply chain performance is a prerequisite to getting and staying competitive. "Supply Chain Strategy" is based on world-class logistics practices in place in successful supply chain organizations, the latest academic breakthroughs in logistics system design, and the logic of logistics. It presents the proven pillars of success in logistics and supply chain management. Part of McGraw-Hill's "Logistics Management Library", "Supply Chain Strategy" is organized according to author Dr. Ed Frazelle's breakthrough logistics master planning methodology. The methodology leads to metrics, process designs, system designs, and organizational strategies for total supply chain management, total logistics management, customer response, inventory planning and management, supply, transportation, and warehousing.Concise yet complete, Dr. Frazelle's book shows how to develop a comprehensive logistics and supply chain strategy, one that will both complement and support a company's strategic objectives and long-term success. Logistics - the flow of material, information, and money between consumers and suppliers - has become a key boardroom topic. It is the subject of cover features in business publications from "Wall Street Journal" to "BusinessWeek". Annual global logistics expenditures exceed $3.5 trillion, nearly 20 percent of the world's GDP, making logistics perhaps the last frontier for major corporations to significantly increase shareholder and customer value. And at the heart of every effort to improve organizational logistics performance? Supply chain efficiency. "Supply Chain Strategy" is today's most comprehensive resource for up-to-the-minute thinking and practices on developing supply chain strategies that support a company's overall objectives.Covering world-class practices and systems, taken from the files of Coca-Cola, Wal-Mart, General Electric, and other companies, it covers essential supply chain subjects including: logistics data mining - for identifying the root cause of material and information flow problems, pinpointing opportunities for process improvements, and providing an objective basis for project-team decision making; and, inventory planning and management - presenting metrics, processes, and systems for forecasting, demand planning, and inventory control, yielding lower inventory levels and improved customer service. It also covers: logistics information systems and Web-based logistics - helping to substitute information for inventory and work content; transportation and distribution - for connecting sourcing locations with customers at the lowest cost by, among other things, leveraging private and third-party transportation systems; and, logistics organization development - including the seven disciplines that link enterprises across the supply chain, as well as logistics activities within those enterprises."Supply Chain Strategy" explains and demonstrates how decision makers can use today's technology to enhance key logistics systems at every point in the supply chain, from the time an idea or product is conceived through its delivery to the final user. It describes the major steps in developing an effective, workable logistics management program - one that will reduce operating expenses, minimize capital investment, and improve overall customer service and satisfaction.

• Amazon Sales Rank: #1026236 in Books
• Published on: 2001-09-15
• Original language: English
• Number of items: 1
• Dimensions: 9.10" h x 1.32" w x 6.10" l,
• Binding: Hardcover
• 357 pages

From the Back Cover

High-Tech and High-Touch Logistics Solutions for Supply Chain Challenges

In today's fast-paced and customer-oriented business environment, superior supply chain performance is a prerequisite to getting and staying competitive. Supply Chain Strategy is based on world-class logistics practices in place in successful supply chain organizations, the latest academic breakthroughs in logistics system design, and the logic of logistics. It presents the proven pillars of success in logistics and supply chain management.

Part of McGraw-Hill's Logistics Management Library, Supply Chain Strategy is organized according to author Dr. Ed Frazelle's breakthrough logistics master planning methodology. The methodology leads to metrics, process designs, system designs, and organizational strategies for total supply chain management, total logistics management, customer response, inventory planning and management, supply, transportation, and warehousing. Concise yet complete, Dr. Frazelle's book shows how to develop a comprehensive logistics and supply chain strategy, one that will both complement and support a company's strategic objectives and long-term success.

Logistics­­the flow of material, information, and money between consumers and suppliers­­has become a key boardroom topic. It is the subject of cover features in business publications from Wall Street Journal to BusinessWeek. Annual global logistics expenditures exceed $3.5 trillion, nearly 20 percent of the world's GDP, making logistics perhaps the last frontier for major corporations to significantly increase shareholder and customer value. And at the heart of every effort to improve organizational logistics performance?

Supply chain efficiency.

Supply Chain Strategy is today's most comprehensive resource for up-to-the-minute thinking and practices on developing supply chain strategies that support a company's overall objectives. Covering world-class practices and systems, taken from the files of Coca-Cola, Wal-Mart, General Electric, and other companies, it covers essential supply chain subjects including:

• Logistics data mining­­for identifying the root cause of material and information flow problems, pinpointing opportunities for process improvements, and providing an objective basis for project-team decision making
• Inventory planning and management­­presenting metrics, processes, and systems for forecasting, demand planning, and inventory control, yielding lower inventory levels and improved customer service
• Logistics information systems and Web-based logistics­­helping to substitute information for inventory and work content
• Transportation and distribution­­for connecting sourcing locations with customers at the lowest cost by, among other things, leveraging private and third-party transportation systems
• Logistics organization development­­including the seven disciplines that link enterprises across the supply chain, as well as logistics activities within those enterprises

Supply Chain Strategy explains and demonstrates how decision makers can use today's technology to enhance key logistics systems at every point in the supply chain, from the time an idea or product is conceived through its delivery to the final user. It describes the major steps in developing an effective, workable logistics management program­­one that will reduce operating expenses, minimize capital investment, and improve overall customer service and satisfaction.

About the Author

Edward Frazelle, Ph.D., is president and CEO of Logistics Resources International, founder of The Logistics Institute at Georgia Tech, and director of the school's Logistic Management Series. The former president of the International Material Management Society and a pioneer in today's logistics movement, Dr. Frazelle has trained more than 50,000 logistics professionals and helped more than 100 corporations and government agencies in theUnited States, Asia, Europe, and Latin America pursue and achieve logistics excellence. He has written or coauthored seven books, including World-Class Warehousing and Material Handling, and numerous articles on logistics. His Web site­­www.LRILogistics.com­­is recognized as one of today's most comprehensive and valuable resources for logistics information and instructional materials.

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Free PDF The twelve principles of efficiencyBy Harrington Emerson

Free PDF The twelve principles of efficiencyBy Harrington Emerson

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• Sales Rank: #14834932 in Books
• Published on: 2010-09-08
• Original language: English
• Number of items: 1
• Dimensions: 9.69" h x .91" w x 7.44" l, 1.77 pounds
• Binding: Paperback
• 452 pages

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• Sales Rank: #4306028 in Books
• Published on: 1998
• Binding: Hardcover
• 240 pages

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• Published on: 2012
• Dimensions: .0" h x .0" w x .0" l, .0 pounds
• Binding: Hardcover

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Download Communication Rx: Transforming Healthcare Through Relationship-Centered Communication

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Audible Audiobook

Listening Length: 7 hours and 52 minutes

Program Type: Audiobook

Version: Unabridged

Publisher: McGraw-Hill Education

Audible.com Release Date: October 24, 2017

Whispersync for Voice: Ready

Language: English, English

ASIN: B076PHPYXQ

Amazon Best Sellers Rank:

This is an exceptional book. As a healthcare professional involved in medical education, I find challenges both in my own communication as well as in teaching these skills to my learners. I thought this book did a wonderful job of providing a framework for common communication issues without losing the nuance that good communication depends on. This is a must read if you are a healthcare provider.

This is a highly readable book, full of wisdom and practical instruction on improving clinicians communication skills. As a primary care physician, I found the example scenarios very real and thoughtfully addressed. I recommend this book to any clinicians looking to gain more productive and satisfying relationships with patients. Also is extremely well referenced.

Great book! A must-read for anyone who cares about healthcare and especially for anyone who has responsibility for patient experience.

It may be obvious in theory, but overlooked in practice: effective communications can help healthcare professionals deliver great care to their patients and make their overall working lives easier too. This book acts as a medicinal laxative, hopefully freeing up ‘blocking material’ and easing the future process of communications.It was an interesting read as a non-medical person with a strong communications background. I am also a bit of a ‘regular customer’ of the healthcare industry due to certain long-term issues. Over the years, I’ve seen a lot of areas where communications could be, let’s be discreet, considered sub-optimal. I’ve also seen examples that are a lot worse too. Of course, quality communications and more-importantly unexpected, proactive communications are even more outstanding, perhaps because they are so irregular! Something like this book can work towards changing that. If the reader will only swallow the ‘bad medicine’.The book is written from a clear U.S. perspective although the message should be universal. Its contents are based around a tested methodology to improve communications within healthcare and the reader is treated to a modular process that they can follow and implement. It is a lot more than just ‘good customer service’. Communication is a two-way process and it can improve health diagnoses, treatment schema, patient compliance and success and other things. In the U.S., it may grab a healthcare professional’s attention to note that good communications can reduce errors, which in turn can reduce malpractice risks and all the costly unpleasantness that follows. Within the workplace, the whole enterprise can run more smoothly, effectively and will a lower stress burden too. What is there not to like?A lot of this knowledge is not unique to healthcare, so the same prescription could be followed by those within other sectors too, although understandably the motivation and examples are healthcare-focussed. Learn about teamwork, shared decision-making, conflict handling, diversity, coaching and engagement, along with many other beneficial or instructive subjects.Who wouldn’t benefit from this book in one way or another? Who can also, with their hand on their heart, say that they have nothing new to learn about this subject? After all, shoe menders’ shoes are often in the worst-possible condition… The book is clearly written, engaging and informative and certainly not patronising or condescending. The authors have calculated that a typical clinician can have over 200,000 face-to-face patient interactions during their career, as well as a plethora of contact by telephone, messaging and, of course, liaison with colleagues and other professionals. That is a lot of potential ‘error episodes’ and in turn, a lot of potential gain if you can improve on your communications efficacy.It is something to consider, even if you don’t think you need it. Like body odour, sometimes your best friend doesn’t even tell you, but will appreciate any change you can make.

This is an excellent book on health communication. As someone who teaches health communication at the undergraduate level, I really appreciate the first section that focuses on the importance of communication in healthcare. From there, this practical text provides an overview of specific communication skills and then goes into how these skills can be applied. Most health communication books stop short of the latter. I strongly recommend this book for anyone currently in or looking to enter a health-related field.

I'm an IT Support guy myself and have been on a lookup for books on improving communication skills. There are undoubtedly a lot of self-help/motivational books out there on communication, however, this one comes across as the most striking one to me.You might be wondering what's medical communication to do in the realm of IT. You might even wonder, what special features in the book that made me choose this book over the others. Let me tell you a bit about what I do on daily basis.As an IT helpdesk support, we constantly receive calls from customers with issues and complaints, or simply to seek advice from us on their IT systems. While it's important to make sure that the problems are resolved, it's equally as important, if not more, to make sure that their emotions and expectations are managed. For instance, when a customer calls in with an issue with her failed hard drive that contains valuable information, she most certainly is upset and panic. You know the chance is high that delivering bad news to the customer is inevitable. In this emotionally charged situation, you might be thinking, what would you do? How would you deliver the news in the best possible way? How should you manage your emotions if the customer decides to be rough on you? After all, she has her precious data that she's about to lose and it's understandable that her emotions are running high.I've encountered such situations before and struggled to find a way to communicate with the customers. I'm sure some of you might have come across similar situations as well. Thankfully, this book came to my rescue.This book aims at maximizing customer satisfaction, while reducing the burden and workload of clinicians. I remember my manager once told me, if you can handle your customers well and make them happy throughout the whole course in the first place, they wouldn't need to come to you with complaints about you or your company, expressing their dissatisfaction, and you wouldn't even have to deal with the same issue over and over.There is one key concept in the book that I wish to highlight because it's a cornerstone of what defines effective communications. It's called ART (Ask, Respond, Tell). This principle is highly effective in gathering information before moving ahead with further actions. When customer calls or comes in with a request or an issue, you should always ask them for a list of concerns. These concerns may be directly or indirectly related to the matter, and it's always to better to seek clarity earlier than later. Equipped with the information, you respond to the customer, to let her know that she's being listened to and that her concerns have been heard and understood. Then, you need to tell the customer about your agenda to set expectations for her.Things like these may sound simple, but it's often the case where we overlook these concepts or we simply don't know the most effective methods to go about dealing with complex client interaction situations.I would highly recommend this book to those involved in the service or customer-facing industry, although medical practitioners are the target audience for this book. It's tremendously helpful in dealing with customers.

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Free PDF Food Matters: Alonso Quijano's Diet and the Discourse of Food in Early Modern Spain (Toronto Iberic)By Carolyn A. Nadeau

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In the second sentence of Don Quixote, Cervantes describes the diet of the protagonist, Alonso Quijano: “A stew made of more beef than mutton, cold salad on most nights, abstinence eggs on Saturdays, lentils on Fridays, and an additional squab on Sundays.”

Through an inventive and original engagement with this text, Carolyn A. Nadeau explores the shifts in Spain’s cultural and gastronomic history. Using cooking manuals, novels, poems, dietary treatises, and other texts, she brings to light the figurative significance of foodstuffs and culinary practices in early modern Spain. Drawing on the work of Pierre Bourdieu and Stephen Mennell, Food Matters  reveals patterns of interdependence as observed, for example, in how Muslim and Jewish aversion to pork fired Spain’s passion for ham, what happened when New World foodstuffs entered into Old World kitchens, and how food and sexual urges that so often came together, regardless of class, ethnicity, or gender, construct moments of communal celebration.

This mouth-watering tour of the discourses of food in early modern Spain is complemented by an appendix that features forty-seven recipes drawn from contemporary sources.

• Sales Rank: #886584 in Books
• Published on: 2016-03-10
• Original language: English
• Number of items: 1
• Dimensions: 9.28" h x 1.08" w x 6.30" l, .0 pounds
• Binding: Hardcover
• 336 pages

Review

“Food Matters is not only a study about food in early modern Spain, but also a reflection on how eating and drinking became symbols and makers of class, ethnicity, and what it meant to be ‘Spanish.’ This is interdisciplinary research that will delight the social historian and the literary critic in equal parts.”

(Enrique García Santo-Tomas, Department of Romance Languages and Literatures, University of Michigan)

“This is a highly original study of early modern cultural and literary history through an examination of early modern gastronomical practices. Delving into a wide array of sources, from cookbooks and advice manuals to travel logs and classical works of fiction, the book elucidates how food matters to the construction of identity, social class, and the development of fiction. A compelling and unique contribution to our understanding of Spain’s culinary heritage.”

(Adrienne L. Martín, Department of Spanish and Portuguese, University of California, Davis)

“Carolyn Nadeau’s book is a fascinating inquiry into the eating practices of the evolving Spanish nation. Parsing the opening paragraph of Cervantes’ Don Quixote for continued sustenance, she demonstrates food’s importance in the creation of social national identity as well as in the greatest novel of all time.”

(Steven Wagschal, Department of Spanish and Portuguese, Indiana University)

About the Author

Carolyn A. Nadeau is the Byron S. Tucci Professor in the Department of Hispanic Studies at Illinois Wesleyan University.

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Food Matters: Alonso Quijano's Diet and the Discourse of Food in Early Modern Spain (Toronto Iberic)By Carolyn A. Nadeau PDF

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PDF Download By Leo Damrosch Jean-Jacques Rousseau: Restless Genius (Reprint) [Paperback]By Leopold, Jr Damrosch

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• Sales Rank: #6272030 in Books
• Published on: 2007
• Number of items: 2
• Binding: Paperback

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Free PDF Response to Disaster: Fact Versus Fiction and Its PerpetuationBy Henry W. Fischer III

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Response to Disaster combines the original research of author Henry W. Fischer with the literature used today to describe behavioral and organizational challenges commonly experienced before, during, and after disasters. Actual problems are presented and compared to those often misperceived to occur, know as disaster mythology. Fisher examines case studies conducted during the post-impact and long-term recovery periods of major and minor disasters worldwide. He asserts that the role of the mass media assists in eliciting needed help with an effective response, but also perpetuates disaster mythology.

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• Sales Rank: #1066787 in Books
• Brand: Brand: University Press of America
• Published on: 2008-08-21
• Original language: English
• Number of items: 1
• Dimensions: 9.10" h x .59" w x 6.14" l, .85 pounds
• Binding: Paperback
• 254 pages

Features

• Used Book in Good Condition

About the Author
Henry W. Fischer, III , (Ph.D.), has served as director of the Center for Disaster Research and Education (CDRE) at Millersville University of Pennsylvania. He is an active member of the International Research Committee on Disaster, has served as the editor of UnScheduled Events and the Contemporary Disaster Review, and has been a consultant on behavioral response to disaster and terrorism for the U.S. federal government.

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